Help Center

Get help with scanning cards, collections, local trades, decks, and stores

Frequently Asked Questions

Short answers about scanning, collections, decks, and local trades

The product

What is Lootstack?

Lootstack is a TCG collection manager, card scanner, and local trading platform for MTG, Riftbound, One Piece, SWU, Lorcana, Fusion World, and FaB. Scan cards into a collection or trade list, build decks, and match have and want lists with people at nearby game stores. It does not ship cards or take a cut of a swap.

Is it free?

Collection, decks, trade lists, store discovery, and trade matching stay free. Unlimited scanning in the mobile app is the paid surface once store listings are live, with prices shown by the App Store or Google Play. There are no ads.

How do I get started?

Create an account. Open Account Settings and pick the games you play, then open Trading Locations and choose up to five stores plus an optional meeting place. Add cards from Collection with Add Card, Import from File, or the phone scanner. Put extras on a Haves list and missing pieces on a Wants list so nearby players can match you.

Scanning

What does the scanner actually do?

It locks the exact printing, the language on the card, and the foil finish while you flip. Sleeves stay on. TCGPlayer USD or Cardmarket EUR prices come with the hit, then the card goes into a collection or local trade list.

Is it on the App Store?

Not yet. iOS is first. The Scanner page describes the product; the download badge appears when that listing ships. The website Scanner item is that page, not a camera in the browser.

Account

How do I change my profile?

Open Account Settings from your profile menu. The All tab is Clerk: display name, photo, email, and password. Games, Pricing, Trading Locations, Notifications, Privacy, and Referrals are the other tabs on the same page.

Can I delete my account?

Yes, from the All tab in Account Settings. Deletion is permanent. You can also email support@lootstack.app if you need help exporting or removing data first.

Still need help?

Our support team is here to help you with any questions.

Contact Support